Privacy Policy

At OpenMint, we consider the protection of your privacy to be our foremost responsibility and fundamental commitment. This comprehensive Privacy Policy has been carefully crafted to provide you with a detailed understanding of how we gather, utilize, and safeguard your valuable information when you engage with our suite of services—specifically encompassing both the OpenMint crypto wallet and the innovative OpenMint Card.

During your journey with OpenMint, whether creating an account or engaging with our services, we may collect various categories of personal information to ensure a seamless experience. This includes essential contact details such as your name, email address, phone number, and shipping address (necessary for card delivery). In the blockchain realm, we maintain records of crucial data including your public wallet address, comprehensive transaction history, and current token balances. For OpenMint Card users, our security measures involve collecting specific card-related information, such as detailed transaction amounts, merchant identification data, and location information (specifically implemented to enhance fraud detection and prevention measures). Furthermore, to continuously improve our service quality and maintain robust security standards, we collect technical data points including your IP address, specific device information, operating system details, and patterns of app usage.

The information we collect serves multiple essential purposes: it enables us to maintain and enhance our wallet and card services, conduct thorough identity verification processes, deliver critical updates and communications, implement robust account security measures, and ensure full compliance with regulatory requirements. Additionally, we leverage anonymized data sets to drive continuous improvements in user experience and advance our product development initiatives.

We stand firm in our commitment that OpenMint does not and will not sell your personal information to any third parties. Nevertheless, to deliver our comprehensive range of services effectively, we do engage with carefully selected and thoroughly vetted service providers—including card issuing institutions, payment processing entities, and identity verification specialists. Any data sharing with these partners is strictly limited to what is necessary for service delivery, maintaining regulatory compliance, and ensuring the highest levels of security.

We firmly believe in putting you in control of your personal data. Through the OpenMint app interface, you have complete access to manage your personal information, including the ability to update your details, request data deletion (subject to legal restrictions), and customize your marketing communication preferences at any time.

Should you have any inquiries, concerns, or require clarification regarding any aspect of this Privacy Policy, our dedicated support team is ready to assist you at support@openmint.com.